IRC Contacts

IRC CONTACT MAILBOXES:

• SIGTAS@irc.gov.pg –use for any reported error in keying of a transaction into the system such as applying a payment to the wrong tax period or wrong tax type, incorrectly dating the receipt date of an electronic payment, or any other suspected “data entry” You may also use this address to file a variation request, or other routine query such as requesting an account balance for a client.
• Registrations@irc.gov.pg – use for any query related to TIN Registration.
• SOElodgement@irc.gov.pg – use for electronic submission of annual Statement of earnings documentation
• remissions@irc.gov.pg –use for electronic request for remission of penalties, or follow up on same.
• Intelligence@irc.gov.pg – any anonymous information about someone you think may be deliberately evading or avoiding tax can be submitted to this email address. For example they might be:
  • Not telling the IRC about tax they owe (e.g. on business profits)
  • Keeping business “off the books” by dealing in cash and not giving receipts,
  • Hiding money, shares or other assets in an offshore bank account (offshore tax evasion).
• Lodgements@irc.gov.pg – to lodge or file
• payments@irc.gov.pg – for tax payments
• ComplianceCertificate@irc.gov.pg – for COC
• LTO_Service_Centre@irc.gov.pg – This mailbox is for LTO Services which include Lodgements, Tax Clearance, COC, Refunds and requests for statements of accounts.
• LTO_Payments@irc.gov.pg – LTO Payments
• GSTs65A@irc.gov.pg – 65a lodgements and payments
• GST_Refund_review@irc.gov.pg – is for GST inquiries
• IRC_Stamp_Duties@irc.gov.pg – apply for stamp duties
• Tax_Clearance@irc.gov.pg – apply for Tax Clearance
• SBT@irc.gov.pg – for inquiries for lodging Small Business Tax (SBT)
• LTCPayments@irc.gov.pg – Payments to Lae Tax Centre
• Tax_AgentLiaisonGroup@irc.gov.pg – Tax Agents related matters
• Taxagentcomplaints@irc.gov.pg – All tax agents complaints can be lodged through this mailbox.
• Housing Allowance Variances – For lodgements and inquiries for PIT
• DLED_TaxAgentQueries@irc.gov.pg – This mailbox is for Tax agents to communicate their queries related to DLED

Your identity will be protected to ensure your safety.

• objections@irc.gov.pg – use for all IRC objections against assessments. By emailing your request to this email address, we will be better able to evidence that the request has met the 60 days’ timeframe as required under Section 245 of the PNG Income Tax Act 1959 as amended to-date.

To warrant a valid objection, it must be in writing and must contain the following:

• • Your full details or, if you are not the taxpayer objecting to the assessment, the full name and contact details and TIN of the taxpayer you represent,
  • Full details of the assessment you are objecting to, including the tax types and the relevant year or tax period,
  • Include full details of your reasoning as to why you think the assessment is wrong,
  • Any supporting documents and information that relates to the assessment being disputed (we may still need to request more information to help us decide your objection),
  • All the relevant facts, arguments, information and documents that support the reasons you disagree with the decision – this should include references to legislation, Tax Circulars and case laws or similar precedent cases where this is helpful to your case, and
• Be signed and dated.
• payments@irc.gov.pg – Effective from 1 June 2018, IRC no longer accepts personal/company cheque payments. Only Commercial Bank cheques are acceptable. For any payment queries, please contact our Tax Processing Division Directors: Ms Arua Naime and Ms Helena Solien.

CONTACTS:

Website:  irc.gov.pg

For General Enquiries:   

• 7090 7300
• 322 6500
• 322 6600

Write to:

The Commissioner General

Internal Revenue Commission

PO Box 777

Port Moresby 121

National Capital

Papua New Guinea

To report on corruption or any suspicious activities

Call the TOLL FREE Hotline Number:

• 1801472

Email: anticorruption.hotline@irc.gov.pg

Or write to:

The Commissioner General

Internal Revenue Commission

PO Box 777

Port Moresby 121

National Capital

Papua New Guinea

Attention: Internal Audit & Integrity Division